Appeal to the Power of Generosity

Feeling powerless makes people frustrated and anxious. And in business, it is easy to feel that someone else always has the power: customers can take their business elsewhere, employees can leave their jobs, colleagues can focus on their own agendas.

Instead of trying to wrestle power back, or exerting your own positional power, appeal to generosity. Pushing people makes them resist, but asking respectfully for what you want often encourages kindness. Next time you need something, issue a request instead of an order, or rely on a relationship built on trust rather than hierarchy.

You’re more likely to get what you need and to feel better doing so.

via: http://hbr.org

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